Course Outline

Session 1: INTRODUCTION TO CHATGPT

Session 2: CHATGPT FEATURES AND CAPABILITIES

Session 3: CHATGPT LIMITATIONS AND HALLUCINATIONS

Session 4: CRAFTING EFFECTIVE CHATGPT PROMPTS

Session 5: UNDERSTANDING CHATGPT PROMPT ELEMENTS

Session 6: NAVIGATING CHATGPT RESPONSES

Session 7: HANDS-ON LAB PRACTICE – CHATGPT PROMPT CRAFTING

Course Outline

Session 8: FASTER AND BETTER BUSINESS WRITING WITH CHATGPT

Session 9: PROBLEM SOLVING WITH CHATGPT

Session 10: CHATGPT’S ADVANCED DATA ANALYSIS PLUGIN (DEMONSTRATION)

Session 11: CASE STUDIES AND BEST PRACTICES

Session 12: HANDS-ON PROJECTS

Session 13: ETHICAL CONSIDERATIONS AND COMPLIANCE

Objective

1. Identify Responsibilities: Who must contribute to Income Tax, EPF, SOCSO, EIS, HRDC, and SKSPS, and the consequences of not complying
2. Contribution Rates: Rates for both employers and employees
3. Scheme Benefits: Benefits of EPF, SOCSO, HRDC, Income Tax, SKSPS, and EIS for local and foreign employees

An overview of Amendments to the Employment Act (2022) and Industrial Relations Act. Discussion on relevant and related provisions and case law

Course Objective

1. Utilize Digital Marketing Tools to market their products
2. Understand how to use Facebook to drive Sales
3. Develop Poster making skills for that are relevant to market demand
4. Apply the knowledge to increase engagement in TikTok
5. Prepare and apply content marketing for their product & services
6. Analyze market study on their product & services

Objective

1. Identify types of misconduct
2. Understand what is Domestic Inquiry (D.I.)
3. Learn how to conduct a D.I.
4. Understand the importance of proper conduct of D.I.
5. Learn points that must be remembered at the D.I.
6. Understand what constitutes a defective D.I.
7. Mock D.I. will be conducted at the end of program to fully understand and avoid any pitfalls which may be costly for employer

Course Overview

Emotional Intelligence Importance:

• Emotional intelligence is key for leadership and workplace success
• It helps manage emotions, influence others, and improve performance

Why it matters:

• 90% of top performers have high emotional intelligence
• Technical skills alone are not enough for success

Program Focus:

• Develop emotional intelligence and conflict management skills
• Learn to:
• Stay calm under pressure
• Respond effectively to stress and conflicts
• Communicate with empathy and positivity
• Collaborate better with peers

Outcome

• ESG Basics: Understand ESG fundamentals and their importance in business
• Key ESG Factors: Learn how ESG factors affect performance and trust
• ESG Standards: Explore reporting standards like GRI, SASB, and UN SDGs
• Risk & Opportunity: Learn to manage risks and seize opportunities with ESG strategies
• ESG Roadmap: Develop a plan to integrate sustainable practices into your organization

Outcome

1. Identify common workplace hazards and risks
2. Understand workplace safety regulations and employee responsibilities
3. Apply safe work practices to prevent accidents and injuries
4. Use personal protective equipment (PPE) correctly
5. Respond appropriately to workplace emergencies
6. Promote a culture of safety within their teams

Course Outline

Chapter 1

• Pre-implementation & planning of implementation of e-invoicing
• Benefits of e-invoice and potential threat
• Types of transaction that may scenario and types of e-invoice needed
• Flow of e-invoice
• Implication/effects on e-invoice

Chapter 2

• Cope of charge/exempted income
• Responsibility of employers/assessment of income
• Badges of trade/capital allowance
• Resident status
• Employment income
• Related public rulings

Course Objective

1. Understand the importance of customer feedback
2. Maintain composure under pressure
3. Empathetic listening skills
4. Effective communication techniques
5. Problem – Solving & Resolution
6. Implementing feedback for improvement

Course Outline

1. Learn Excel Functions: Gain skills to use built-in features for extracting and presenting information effectively
2. Understand Data: Learn to analyze and manage different types of data
3. Create Reports and Graphs: Organize data logically and present it clearly using tables, reports, and graphs